Assembly & Service Manager - Southeast

Our Client:
Our client is a long-established, privately owned company that has recently entered the Powersports industry with a bold vision and a clear strategy for success. Already well-established with major retail chains, they are now focused primarily on aggressively expanding their dealership network across the country and providing quality vehicles. With three strategically located production facilities in the U.S., and an excellent parts reserve, they are well-positioned to grow their dealership business while maintaining a strong emphasis on product quality and exceptional aftersales support. As they continue to solidify their presence in the market, our client plans to broaden their offerings, and expand on their capabilities, creating ample opportunities for growth within the organization for those who join them.

The Opportunity:
This is a great opportunity for a seasoned Powersports Service leader to take on a pivotal role in the operation of a dynamic and rapidly growing LSV/Golf Cart importer, assembler, and distributor. As the Service & Production Manager, you’ll have the chance to shape and enhance production operations across multiple facilities, while also applying your knowledge, skills, and technical expertise to the assembly operations, and supporting the rapidly growing dealership network through aftersales support. If you have the technical skills, you’re passionate about Powersports, enjoy leading teams, thrive in a fast-paced environment, and wish to grow your career, this is the perfect opportunity for you.

Benefits:

• Flexible regarding location of residence
• Competitive salary
• Paid training
• Continuous training and support
• Strong team atmosphere
• Massive potential for growth and advancement as the business expands
• Paid travel accommodations
• Medical, dental, and vision stipend
• Direct access and communication with the executive team

Duties and Responsibilities:

• Manage the day to day assembly operations across multiple facilities to ensure that production and quality standards are being met or exceeded.
• Serving as the go-to expert for troubleshooting and rectifying electrical and mechanical issues with carts/vehicles uncovered during the assembly process or identified during the final inspection.
• Consistently monitor and maintain an adequate parts stock, implementing processes and procedures to streamline Parts operations.
• Develop, and implement a dealership training program and serve as a resource for the dealer network pertaining to troubleshooting and service capabilities.
• Streamline processes and procedures in the production environment, with the goal of enhancing efficiency and product quality.
• Work closely with QC teams, and provide guidance to them, implementing in house training and a PDI checklist.
• Lead, coach, and motivate production and service personnel, fostering a culture of continuous improvement and technical excellence.
• Travel as needed to facilities and dealer locations to oversee operations and provide technical support and training.
  
  

Qualifications:

• Minimum of 4 years of experience in Service Management or as a Lead Technician/Shop Foreman in a high volume shop or service operation, preferably in the retail setting. Experience with an OEM or in a similar operation would be considered, providing there is Powersports, golf cart, or LSV or similar vehicle experience.
• This person must have strong mechanical and electrical troubleshooting skills, this is mandatory. Experience with LSVs, PTVs, golf carts, side by sides, and dump carts are preferred.
• Must be capable of managing people, developing teams, and improving operational processes.
• Demonstrated experience in creating and implementing training programs, particularly for technical service teams.
• Must be capable of meeting or exceeding production and quality standards and improving all aspects of inventory management pertaining to Parts.
• Must have a strong background in developing and implementing processes and procedures related to enhancing production efficiency and ensuring product quality prior to transit and arriving to the consumer.
• Although this is not a “startup” in its purest form, having the experience of getting a similar operation off of the ground would be beneficial, but is not required.
• Must reside in the Southeastern US, ideally in the Tampa, Florida or neighboring area. Must be willing to travel regularly to different facilities and dealer locations.
• This person must also have a deep understanding of the Powersports industry, ideally with a particular emphasis on service and production within an LSV, SxS, or golf cart assembly/service operation.