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Lead Marine Technician
Our client is a highly regarded Central Florida boat dealership, recognized across the marine industry for their premier boat brands and commitment to delivering exceptional customer experiences. Their state-of-the-art service facilities and streamlined operations reflect a dedication to quality, making them a trusted destination for boating enthusiasts. This Lead Marine Technician position offers more than just employment—it’s an opportunity to advance your career as a key leader in a growing service department. You will be at the forefront of maintaining and repairing recreational vessels, with a focus on Yamaha and Suzuki outboard motors, while driving shop efficiency and customer satisfaction. With a supportive team, opportunities for professional development, and the chance to enjoy Central Florida’s natural beauty and relaxed lifestyle, this role is perfect for an experienced Technician ready to make an impact.
Our Client:
Our client, located in the heart of Central Florida, is a family-owned boat dealer with an outstanding reputation in the marine industry. Known for their commitment to exceptional customer experiences, a state-of-the-art service facility, and a wide range of offerings from premier OEMs, they provide a top-tier selection for boating enthusiasts. The surrounding area offers an abundance of outdoor recreational opportunities, a relaxed pace of life, and an affordable cost of living. Employees enjoy a unique blend of professional growth alongside Central Florida’s nature-rich, laid-back lifestyle, making it an ideal setting for outdoor enthusiasts.
The Opportunity:
The Lead Technician position is focused on enhancing shop efficiency, increasing revenue, and ensuring an excellent customer experience. This role is ideal for a long-term candidate with vision, reliability, and career growth ambitions. The position involves technical expertise in diagnostics, as well as service, repairs, and rigging for recreational marine vessels, especially Yamaha and Suzuki outboard motors. The right candidate will have opportunities to grow within the business, serving as a trusted leader in the service department.
Benefits:
- Competitive wages
- Medical, Dental, Vision Insurance
- 401K
- Paid Training
- Relocation Assistance for the right candidate
- Vacation, PTO, Paid Holidays
- Privately Owned, Strong Team Atmosphere
- Continuing Education / Certification Opportunities
- Full Time, Year Round Work
- Direct Access to Dealer Principals
Duties and Responsibilities:
- Oversee day-to-day operations of the service department, ensuring efficient workflow and timely completion of service and repair orders
- Assist in editing, developing, and implementing shop processes and procedures to optimize productivity and enhance service quality
- Serve as a technical subject matter expert on marine vessels and outboard motors, providing advanced troubleshooting, diagnostics, and repair expertise
- Perform comprehensive diagnostic evaluations for mechanical, electrical, and electronic issues on various marine vessels and outboard motors
- Execute repairs, maintenance, and upgrades on marine engines as needed
- Manage and inspect work quality and safety across all service jobs, ensuring high standards and exceptional customer experience
- Mentor, train, and support junior technicians, offering guidance on technical skills and repair methods
- Collaborate with other departments to ensure smooth operations and customer satisfaction
- Assist in executing warranty claims with detailed documentation
- Maintain shop organization, cleanliness, and equipment
- Communicate effectively with service advisors, management, and customers
Qualifications:
- 4-5 years of experience as a Marine Technician, preferably in a leadership role
- Certifications in Yamaha and/or Suzuki outboard motors are required
- Strong diagnostic and troubleshooting skills for mechanical, electrical, and aftermarket accessories
- Experience in developing and implementing shop processes
- Computer literacy required
- Understanding of the warranty reimbursement process preferred; experience in parts is a plus
- Ability to engage customers and elevate the customer experience
- Professional image and strong communication skills
