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General Service Manager
Region Midwest /
Industry Powersports
Position ID 3101
Are you an experienced powersports service manager? Do you love motorcycles and the lifestyle? This position offers the chance to work in one of the nation’s premier powersports dealerships. You'll lead a service team of 6–8 service technicians and 2 service writers in a 16,000 sq. foot service department that consistently generates over $1,000,000 in labor revenue. The position offers competitive compensation, including a base salary plus commission. This is an excellent opportunity to join and grow with a first-class organization and showcase your leadership skills.
General Service Manager – Market Leading Multi-Line Powersports
Our Client:
My client is a well-established powersports dealership in the upper Midwest region, renowned in the industry and dedicated to promoting long-term employment through attractive compensation and work-life balance for staff. They have been a presence in the motorcycle market for 25+ years. The dealership carries Honda, Polaris, Yamaha brands and more. Plus has a strong service business with excellent reviews (4.2/5).
The Opportunity:
Are you an experienced powersports service manager? Do you love motorcycles and the lifestyle? This position offers the chance to work in one of the nation’s premier powersports dealerships. You'll lead a service team of 6–8 service technicians and 2 service writers in a 16,000 sq. foot service department that consistently generates over $1,000,000 in labor revenue. The position offers competitive compensation, including a base salary plus commission. This is an excellent opportunity to join and grow with a first-class organization and showcase your leadership skills.
Benefits:
- Competitive compensation (base salary + commission)
- Work-life balance in a major market
- Opportunity to grow within a well-established dealership
- Relocation assistance
- Health Insurance
- 401(k)
Duties and Responsibilities:
- Lead the service team to deliver best-in-class customer service while meeting production goals
- Provide steady leadership and communication with the team and customers
- Facilitate training and guidance for the service department
- Coordinate with OEM reps and manage OEM updates
- Manage the CSI programs for new and used products
- Provide department reports to management
- Participate in leadership team meetings
- Collaborate with management and other department leads to improve customer service
- Be CSI focused
Qualifications:
- 5+ years of powersports service manager experience
- Previous experience and/or technical certification in repairing/troubleshooting motorcycles and off-road vehicles (any brand)
- Honda & Polaris training, certifications, and experience required
- Lightspeed experience required
- Proven track record of productivity and efficiency
- Positive and solution-oriented leadership style
- Strong work ethic and ability to work well in a team environment
- Strong mechanical, analytical, and problem-solving skills
- CSI focused approach
