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Parts Manager

Region Southeast /
Industry Powersports
Position ID 3182
powersports
Chris Hayes
Chris Hayes
Executive Powersports Recruiter
Office 616-901-5926

Our Client is seeking an experienced, high-energy Parts Manager to lead a fast-paced, high-volume Parts Department representing Honda, Yamaha, Polaris, and Slingshot. This location serves a large and diverse customer base spanning off-road, side-by-side, and on-road motorcycle segments. The Parts Manager will oversee department operations, drive profitability, ensure accurate inventory management, and deliver an exceptional customer experience. This is an opportunity to take ownership of a high-performing department and strengthen processes, team performance, and cross-department collaboration.

Parts Manager – Louisiana

Our Client:
Our Client is a well-established, multi-line powersports dealership located in Louisiana. They represent several of the industry’s leading OEMs and maintain a strong reputation for quality, reliability, and customer-focused service. With a broad selection of new and pre-owned ATVs, UTVs, motorcycles, dirt bikes, and personal watercraft, the dealership supports a diverse rider community across recreational, utility, and on-road segments. In addition to sales, the dealership offers competitive financing options, a comprehensive parts and accessories department, and a fully equipped service center staffed by certified technicians. Known for fostering a strong local riding community, Our Client has become a trusted destination for enthusiasts seeking expert support, dependable products, and a welcoming dealership experience.

The Opportunity:
Our Client is seeking an experienced, high-energy Parts Manager to lead a fast-paced, high-volume Parts Department representing Honda, Yamaha, Polaris, and Slingshot. This location serves a large and diverse customer base spanning off-road, side-by-side, and on-road motorcycle segments. The Parts Manager will oversee department operations, drive profitability, ensure accurate inventory management, and deliver an exceptional customer experience. This is an opportunity to take ownership of a high-performing department and strengthen processes, team performance, and cross-department collaboration.

Benefits:
  • Competitive Base Salary + Commission: Potential earnings up to $97,000
  • Health, dental, vision, and supplemental insurance
  • Paid time off and holidays
  • Employee discounts on parts, accessories, gear, and service
  • Growth opportunities within a multi-store dealership group

Duties and Responsibilities:
  • Lead, train, and motivate Parts Counter Associates and Parts-to-Service staff.
  • Ensure excellent customer service across counter, phone, and online interactions.
  • Maintain department workflow, organization, and compliance with standard operating procedures.
  • Build and maintain strong relationships with OEM representatives and parts distributors.
  • Manage purchasing, stocking levels, special orders, and returns.
  • Improve inventory turns while minimizing obsolescence.
  • Forecast seasonal and model-specific parts needs, especially for off-road units.
  • Oversee accurate receiving, binning, labeling, and system data integrity.
  • Drive parts revenue and gross profit through pricing, merchandising, and upselling.
  • Monitor and improve key performance indicators (GP%, GP$, parts-to-labor ratio, obsolete %, fill rate, counter ticket averages).
  • Maximize vendor programs, rebates, and co-op marketing opportunities.
  • Provide accurate forecasting and contribute to departmental budgeting.
  • Support the Service Department by improving RO parts flow, accuracy, and turnaround times.
  • Partner with Sales on PDI parts, accessories, upfits, and custom builds.
  • Deliver exceptional customer service at every touchpoint.
  • Execute merchandising strategies for high-demand off-road accessories, helmets, and riding gear.

Qualifications:
  • 3+ years of powersports, automotive, or marine parts management experience.
  • Minimum of 3 years of Lightspeed EVO (DMS) experience.
  • Strong knowledge of ATV, UTV, SxS, and motorcycle parts.
  • OEM system experience preferred: Honda iN, Yamaha YDS, and Polaris Dealer Portal.
  • Proven team leadership and inventory management skills.
  • Ability to thrive in a high-volume dealership environment.
  • Saturday availability required.
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