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The Customer Experience Supervisor leads the company’s customer experience, technical support, and warranty operations. This role blends hands-on technical expertise with leadership and customer engagement. The Supervisor manages a small team responsible for service, warranty, and dealer support while partnering closely with engineering and production teams to ensure product excellence and customer satisfaction. This is a full-time position based in the Great Lakes Region, requiring up to 35% travel.

Join our client, a rapidly expanding global leader in the tactical gear industry and take on a career-defining role as a Business Development Manager. This is an opportunity to leverage your business development expertise, industry network, and entrepreneurial drive to spearhead growth in the U.S. market. You’ll be building new dealer and distributor partnerships, forging strategic alliances, and developing OEM relationships and product collaboration opportunities that expand market presence and revenue. All of this while working with an agile, fast paced team that rewards initiative and results with a sense of purpose, professional growth, and a lucrative compensation package.